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FAQ


These are our most frequently asked questions. For more information about Graduate House, or if your question is not found below, feel free to Contact Us.

Membership

Can graduates of other than The University of Melbourne join The Graduate Union?

We accept graduates of universities from all around the world.

What are the benefits of joining The Graduate Union?

To learn more about the benefits of being a Member of this great Association, visit our Benefits page.

How long does the membership approval process take?

Provided everything checks out, we aim to send out your membership card within ten working days.

Can I stay at Graduate House if I am not a post-graduate student?

Yes, of course! Though we must provide mainly for post-graduate students, we also have in residence Members who are visiting Melbourne and academics from all over the world.

Do I need to submit my degree certificates with my membership application?’

We do need to sight your degree certificate before awarding membership. For more information go to the Join Us page.

As a Member, may I use the library and meeting facilities?

The Johnston Library, dining room and lounge, and our meeting facilities can be used subject to availability. Our Hospitality Manager will guide you through any requests regarding private functions. Please visit the Contact Us page for further details or make an Online Enquiry.

I do not have a degree. May I still join?

Give our Membership Relations Officer a call to discuss becoming an ‘Associate Member’.

I represent an organisation/group that wants to hold a meeting/function at Graduate House. May our organisation/group join?

Yes, and we provide very good terms to encourage meeting of organisations from the charitable, not-for-profit, education and government sectors. It costs a bit more if you are a ‘for-profit’.

For enquiries about accommodation, please contact our Accommodation Manager by:
Phone: +61 3 9347 3428 or
Email:
admingh@graduatehouse.com.au

ENQUIRE ONLINE

Residency Bookings

How do I proceed with a booking?

Graduate House will send you a confirmation email, asking if you wish to proceed with the booking. If so, the payment and application details will be forward to you.

How do I make a payment?

All relevant payment details for your deposit are on the application form.

Do I need to become a Member?

Yes, Graduate House is a membership organisation. As a Resident, you automatically assume Member status while residing within our college.

View this Sample Resident Membership Application Form so that you know the information we require.

Do I need to renew my membership every year?

Your support to continue your membership is appreciated, if your residency continues over 12 months you will need to renew your membership in order to continue with your stay. This can be done online or at reception.

Can I pay the deposit upon arrival?

No, in order to confirm you booking we require the deposit payment prior to arrival.

How do I pay my rental payments?

Rental payments can be made at reception. Payments can be made by cash, eftpos or credit card or you can set up a direct deposit (see reception for details).

What is the cancellation policy?

Please refer to page two of the Residential Terms and Conditions.

What facilities are available in the room?

Please refer to the website under Room Types.

Can I see pictures of the room?

Please refer to the website under Room Types.

Can I see pictures of the communal area?

Please refer to the website under Accommodation Overview.

How many people do I share a bathroom with?

We say around six people per bathroom, depending how many Residents are in each wing of Graduate House at that given time. There are a collective of ten communal bathrooms.

Does the room have air conditioning and heating?

Yes, all rooms are fitted with an air conditioner and heater.

Do I need to pay for utilities?

There are no additional utility costs with your rental payment. The only additional cost is Internet at $30.00 per month for 20GB.

Can I have a room rate excluding meals?

No, Graduate House does not offer any rates excluding meals.

Do you have a floor plan of the room and size of room?

Please refer to the website under Room Types.

Do you have a floor plan of the building?

Unfortunately we do not have a floor plan of the building available.

Graduate House_Front Side view

We are an association of graduates, a graduate residential college and a graduate meeting place.

Click here to apply to join →

Booking Confirmation

I’m checking in late, how do I get my keys?

Upon confirmation check-in information is provided.
Please ring the door bell and the duty resident will assist with your check-in.

Can I leave my luggage somewhere if my room is not ready?

Yes, we are more than happy to look after your luggage.

If needed, can I leave my luggage at reception after check out?

Yes, we are happy to look after your luggage upon check out.

Is Internet included in the room rate?

No, Internet is a separate charge from your rental payment.
It is $30 per month for 20GB.

How often are the rooms serviced?

Rooms are serviced once a week which includes linen change, bathroom cleaning, and vacuum.

Do I need to provide my own linen?

No, Graduate House provides all linen. You may, however, bring your pillow or doona.

Can I have a guest stay in my room?

This must be arranged 48 hours hours prior to your guest arriving. Additional guests can only stay if you are living in a double room. We do not allow additional people in the single rooms.

Do you have a car park?

Yes, we have our own car park available. Please see the car parking page for further details.

Can I cook in my room?

The only rooms that we allow cooking in is in the Self Contained Deluxe Apartments.
We have a communal kitchen available 24 hours, 7 days a week.

Can I have a microwave in my room?

No. Also not allowed are toasters, rice-cookers and other similar items.

What is the postal address?

220 Leicester St, Carlton,  VIC 3053, Australia.

Can I send a package before I arrive?

Yes, please ensure you have your name on the packages so we can track your booking.

I have late classes, can I order late dinners?

Yes, late dinner request can be made from our website under Requests.
All requests must be made by 3.00pm the same day.

Do you serve Halal meat?

Yes, All our meat excluding Pork is certified Halal.

I’m a vegetarian/vegan what meals do you offer?

Each meal has a vegetarian and vegan option.

Do you have hair dryers in the room?

Only the Self Contained Deluxe Apartments are fitted with hair dryers.
Otherwise, Residents must bring their own.

Can I have a fridge in my room?

All rooms excluding William Berry Wing (shared bathroom) are fitted with bar fridges.

How do I check-in on the weekend?

Prior to arrival, please contact the reception confirming arrival date and time.
Upon arrival, ring the door bell and the duty resident will assist with your check-in.

Will reception be open on the weekend?

Reception is closed on weekends and public holidays. Please contact the duty resident on weekends for queries or anything that is usually handled by reception.

Advertising Opportunities

Enjoy reading our articles?

Well you can showcase your feature articles, poems, and other literary work in our publications and online!

More information

Publications

What is your publication reach?

Our Members are international and regularly receive our publications. Of course, our website and social media are (like all others) accessed by people from all over the world.

What does ‘graduate pathway’ mean?

It is the story of a graduate following graduation and traces their life since (e.g., career, children, family, country, achievements, etc.).

What is the Melbourne Graduate?

The Melbourne Graduate is magazine the we publish bi-annually. It contains long features, detailed reports and a very extensive overview of the events and happenings at Graduate House and of the Graduate Union.

What is the monthly newsletter?

The newsletter is a publication that is sent out to all members every month. It contains stories around Graduate House, Resident news, and other stories of interest. While it is a tie back to Graduate House, it is also an insightful and educational publication to inform and entertain with stories outside of the Graduate Union and Graduate House.

Can I contribute to your publications?

Yes! Please do. We accept stories from any Member, and in most cases, non-members. While we are not a peer-review body, we accept summaries of your research, personal interest essays, poetry and literature, and general non-fiction. We are interested in showcasing the intelligence and diversity of our Members, and our publications team is always looking for new submissions and pitches. Visit out publish your stories and features page or email them at publications@graduatehouse.com.au

Can I advertise on Graduate House social media accounts?

Of course. We aim to support our Members in many ways. Should you have any event, news or otherwise that you would like to share with the Graduate Union body and members of the general public, we can arrange to share your news on all social media channels, or just one of your choosing. You may get in touch with our publications team at publications@graduatehouse.com.au

or head over to our advertising opportunities page for more information.

Can I advertise in your publications?

Yes you can. We can tailor space for you in our newsletter, or we can create custom content for you, depending on your needs. Get in touch with publications for more information publications@graduatehouse.com.au or head over to our advertising opportunities page.

Can I be a guest writer for the blog?

Absolutely! Should you have a blog post that fits our editorial style, please send a submission. Ensure that you have referenced all your sources, including photographs appropriately.

If you are an organisation looking for sponsored content, we also offer such a service. Get in touch with our publications team to discuss your requirements, and what we can do for you.

Book an event space today:

Phone: +61 3 9347 3428
Email: meetingservices@graduatehouse.com.au

ENQUIRE ONLINE

Meetings and Functions

What are the benefits of becoming an Organisational Member?

There are many benefits to becoming an organisational member. Some include: meeting room facilities (meeting room hire is waived and delegate packages reduced), accommodation at Graduate House, formal dinner/lunches, member prices for events, and the use the use of our reciprocal clubs. View our benefits page for more.

If I wanted to hold a conference here, what is the capacity?

We offer all types of room configurations to suit client’s needs and we allocate the most appropriate space.  The Stella Langford Wing (Cochrane, Taylor & Hewlett rooms) can be one large room or divided into 2/3 of one space or divided into 3 smaller spaces.

The Ian Potter & Stillwell Room combined – can be one large room or divided into 2 rooms.  The Johnston Library is ideal for small meetings.  Our detailed meeting and function services booklet outlines all maximum number of people for each space and configurations. See more about configurations.

How much does it cost for Audio Visual and Equipment?

For Organisational Membership – A/V and equipment is included in the package

For non-members: Room hire is $250.00 which  includes A/V and other equipment.

Dine Here Icon_Red

Reserve a place in our dining room

By phoning us on +61 3 9347 3428 or
by emailing us at bistro@graduatehouse.com.au

Dining Facilities

What is a Loyalty Card?

Becoming a loyalty card holder is excellent value for money. It is a $40.00 annual fee (from date joined) and offers discounted dining room meals (including Stonegrill), a number of free meals, coffees, discounted events and much more.

What’s the difference between a Member, a Loyalty Card and a non-Member price for lunch?

Member prices are generally the cheapest option, a meal at Graduate House costing just $12.00. For non-members, meals are $20.00 and for loyalty card-holders is is $15.00.

What times is breakfast, lunch and dinner?

Breakfast is from 7.30am – 8.30am, lunch is from 12.00pm – 2.00pm and dinner is from 6.00pm – 7.30pm.

Can I come here for breakfast (if I don’t live here)?

Yes of course, you are very welcome to have breakfast here. Members $12.00, loyalty card holders $15.00 and non-members $20.00.

How much would it cost my friend, who is a non-member, to come along for dinner?

Your friend, a non-member will pay $25 for dinner at Graduate House. Why not encourage your friend to become a member!

What time does the café/ bar open?

Our cafe/bar opens at about 8.30am, if there is an event at an earlier time, it will be open to accommodate the guests. Closing time for the bar is at 8pm, unless there is also an event which will go later.

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