Requests, incidents, feedback
DELIVERY OF MEALS TO RESIDENT ROOM
Graduate House delivers meals to the room of a resident only to enable quarantine (e.g., two weeks after entering Australia from overseas) or to support a resident who is ill or otherwise not able to come to the dining room.
MAINTENANCE and HOUSEKEEPING REQUEST
We undertake regular repairs, maintenance and housekeeping services to keep Graduate House safe, clean and working. Please let us know when something needs to be done – if we do not know about it we will not be able to fix it, replace it or clean it in a timely manner — so fill out this form to let us know when something needs to be repaired/replaced (e.g., a broken light, leaking tap, cracked window) or cleaned (e.g., linen, floors, toilet, shelves). As you might imagine, safety is always the top priority so please let us know if you see anything that you feel to be unsafe.
All requests are entered into our database of jobs to be prioritised and undertaken.
For urgent maintenance requests, please contact:
Phone: +61 3 9347 3428
LATE DINNER REQUEST
At the graduate level, lectures and research are often conducted in the evenings during Graduate House’s usual dinner time for residents. To ensure that you receive your daily weeknight dinner (Monday to Friday), please send a request for us to prepare a dinner tray for collection after the kitchen closes. *Requests must be received by 3.00PM (at the latest). Late dinners are provided between 8.00PM to 10.00PM. After this time, please do not ask kitchen staff or Duty Residents to locate your tray.
*If the resident does not collect a late dinner, the service will be discontinued for that individual.
EXTEND RESIDENCY BOOKING
APPLY FOR WAIVER OF MEAL PAYMENTS
Graduate House Garb and Gifts
Graduate House Scarf – Our Land$35.00
Face Masks$2.00 – $12.50
Graduate House Christmas Gift Box$16.50 – $43.50
GU Latte Glass$12.25
Graduate House Jam$6.50
Graduate House Calendar$9.95 – $21.95
Graduate House Scarf – Beach to Sea$35.00
Graduate House Keyring Holder$3.00
Graduate House Handbag Hanger$15.00
Graduate House Signature Pen$5.00
Graduate House Card$2.00 – $10.00